What we collect

When you order: your name, mobile number, governorate, city, delivery address and any note or gift message you add.

When you subscribe to our emails: your email address.

When you contact us: your name, contact details and your message.

We do not collect or store your card details. Card payments are handled by our payment provider, PAYMENT PROVIDER NAME, on its own secure page.

How we use it

To confirm, deliver and support your order.

To contact you about your order by phone, WhatsApp or SMS.

To send our emails, only if you subscribed. Every email has a link to unsubscribe.

To keep records required by law, such as invoices.

Who we share it with

Delivery partners, who need your name, phone number and address to deliver your order.

Our payment provider, for card payments.

We never sell your personal information or share it for advertising.

Information saved in your browser

This website saves your language, currency and cart in your own browser so they are kept when you come back. This information stays on your device and is not sent to us.

How long we keep it

We keep order records for 5 years for accounting and legal reasons. Email sign-ups are kept until you unsubscribe.

Your choices

You can ask us to see, correct or delete your personal information at any time. Contact us at [email protected] and we will reply within 30 days.

Contact

Company legal name, Business address, city, country. Email [email protected], phone +964 770 000 0000.